3 tools all businesses should have

Business - 21/04/2022

As a small business owner, you’re spinning a lot of plates. You might not have a very big team, which means it’s up to you to get everything done. The networking, the communication, the client work, the accounts. It can be overwhelming, especially if you’re planning to grow.

That’s why having automated tools and systems in place can be a real lifesaver. We’re taking you through 3 essential tools your small business should have. 

A CRM system that hits the mark

A Customer Relationship Management (or CRM) system tracks every single interaction between a business and its clients. 

A Bain & Co. study in 2015 found that CRM systems are the number one business tool by usage. Implemented properly, a CRM will store and manage your customer and prospect data. It tracks your interactions to help you win more customers by boosting your sales team’s ability to close deals, improving your support team’s customer service, and automating your marketing.

If your business is growing, you need a CRM system to help facilitate that growth. In a smaller business, it can be difficult to keep up with increasing leads and sales. You don’t want to miss out on valuable opportunities simply because you don’t have the manpower. A CRM does all the nit-picky tasks for you, so you can focus on what you do best: delivering top quality work to your clients.

Cloud management tools

Digital and cloud solutions have grown in popularity since the beginning of the pandemic. Companies of all kinds quickly learned they had to depend on cloud technologies so their staff could work from home.

Though the increase has been a direct result of the pandemic, it’s also come with plenty of benefits for businesses. Cloud technology allows startups and midsize companies to access big tech capabilities, including computer power, algorithms, programming tools, and architectures. Along with keeping up with bigger competitors.

Not to mention, it’s more sustainable, more efficient, more secure, and more cost-effective long-term. A win-win all round.

A brilliant accounts management system

As more businesses adopt cloud-based accounting systems, the benefits are beginning to show. According to a survey from Xero, firms with nearly 100% of their clients using cloud accounting software had the highest growth. Traditional firms saw a 4% increase in YoY revenue, whereas cloud practices reported a 15% increase.

Some businesses are hesitant about the switch to cloud-based digital accounts management software. If you don’t have the proper training, you won’t be able to see these results, and you don’t want to waste your investment. It’s important to make the most out of your software, and you can’t do that if you don’t know the ins and outs.

That’s why at Numero, we provide training in a number of accounts management systems. We want our clients to have the best opportunities to help grow their business. And we have no doubts that investing in accounts management software is the way to go.

To find out more about our training and other outsourced bookkeeping services, give us a call today.